FAQ

When will my order ship?

In stock pieces ship within approximately 1-3 business days

How do I make changes to my contact information or shipping address?

If you need to update your contact information or shipping address after placing an order, please email us at info@iida-store.com as soon as possible so we can assist you.

Can my order be gift wrapped?

We’re happy to gift wrap your order or include a personalised handwritten note. Please leave your instructions at checkout or email us at info@iida-store.com

Can you expedite my order?

If you’d like to expedite your order, please email us at info@iida-store.com. Expedited shipping incurs an additional fee.

Do you ship internationally?

We offer worldwide shipping.

Customs fees, duties or taxes are NOT calculated at checkout. The customer is responsible for paying any additional fees required by their country to receive the package.